Social Security Administration, The Office of Quality Performance, Woodlawn, MD
Operations Research Analyst

WHO WE ARE: For over 75 years, the Social Security Administration has touched the lives of people you know. Social Security has helped millions of elderly and disabled individuals live free from poverty. We are proud to be consistently honored each year among the Top Ten Best Places to Work for large federal agencies. The Office of Quality Performance directs the development of innovative changes to the current agency quality management program. It conducts quality reviews, studies, and statistical analyses of SSA programs, business processes, and service delivery. It assesses the accuracy of programmatic payments and transactions, and recommends corrective changes in programs, policies, procedures, or legislation. Employees are responsible for the development, execution, and presentation of analytical models, methodologies, and results to solve problems and conduct analyses relating to improved program operations and management systems for SSA programs.

WHAT SSA OFFERS: Opportunities to work on highly relevant issues; the ability to work simultaneously on multiple projects that provide direct benefits to the American people; interaction with stakeholders including agency officials, and flexible work schedules.

JOB QUALIFICATIONS: Highly qualified candidates will have a degree in operations research; or at least 24 semester hours in a combination of operations research, mathematics, probability, statistics, mathematical logic, science, or subject-matter courses requiring substantial competence in college-level mathematics or statistics. At least 3 of the 24 semester hours must have been in calculus. Courses acceptable for qualifying for operations research positions may have been taken in departments other than Operations Research, e.g., Engineering (usually Industrial Engineering), Science, Political Science, Economics, Mathematics, Statistics, or Management Science. To be hired at the GS-12 level, candidates must have one year of specialized experience equivalent to a GS-11 position and to be hired at the GS-13 level, candidates must have one year of specialized experience equivalent to a GS-12 position.

This experience could include actual federal service or a combination of education and work experience. Previous experience with SSA programs and technical knowledge of statistics and data management programs used by the Social Security Administration such as SAS, Enterprise Guide, SAS Simulation Studio, JMP, SQL and Visual Basic would be beneficial.

APPLICATION PROCEDURES: Candidates must complete an application through USAJOBS,:
- GS-13 Announcement number: SH708632
- GS-12 Announcement number: SH708460

IMPORTANT DETAILS: The announcements will be open from July 30, 2012 through August 10, 2012. Two positions are available and will be filled at either the GS-12 or GS-13 level. Candidates must complete the application process for the appropriate grade level/position applying for.

FURTHER INFORMATION: Alison Farinacci, Phone: 410-966-1352, Email:

The Social Security Administration is an Equal Opportunity Employer.

Posted 7/29/12