Wharton Customer Analytics Research Paper Series

Wharton Customer Analytics (WCA) is the world’s preeminent academic research center focusing on the development and application of customer analytics methods. Through our innovative Research Opportunity program and R&D “crowdsourcing� approach, WCAI enables academic researchers from around the world to help companies understand how to better monetize the individual-level data they collect about customers through the development and application of new predictive models. We marry our work with companies and researchers around the world with a range of co-curricular student programs that foster talent development and recruitment.

The WCA Research Paper Series features papers based on WCA-supported research. If you would like to submit a paper for research that was supported with WCA funding or data, please contact Kayleigh Smoot at wca-research@wharton.upenn.edu. To learn more about WCA Research Opportunities, visit https://wcai.wharton.upenn.edu/for-researchers/.

Global Reach of Wharton Customer Analytics Research Paper Series

Paper Downloads by Country