Assistant Professor (Tenure Track) Omni-Channel & Customer Experience Management (100%)

Job Description & Qualification

The University of St. Gallen and its School of Management are seeking an Assistant Professor (tenure track) in the area of Omni-Channel Management and Customer Experience Management. Applicants must have a Ph.D. in Retail Marketing, or a directly related field such as Psychology, Marketing, or Information Systems. Candidates are expected to have experience in quantitative research methods such as experimental research (lab, field, and online experiments) and/or new interdisciplinary techniques in retail research. The professor will be part of the Institute of Retail Management (IRM), which represents the University’s research activities in the areas of retailing, marketing and channel management. Global impact through high quality research, teaching and knowledge dissemination is an important objective.

The triple accredited (AACSB, AMBA, EQUIS) University of St. Gallen offers a stimulating research environment and a large network of partner companies. The assistant professorship follows a research focus in terms of top end international research output in the fields of retailing and/or marketing and supports the Institute of Retailing. This professorship contributes to retailing related topics in times of disruptive changes within distribution channels. We are looking for a colleague who complements and enriches our existing areas of expertise and methodological competences. Teaching load (in German and English, 4 SWS) is within the school’s and within international standards and can be conducted at all levels.

We seek candidates per February 1st 2022 or by mutual agreement. For further information, please contact Professor Dr. Reinhard Jung, Chairman of the Appointment Committee (

The application should include a cover letter (motivation for the position, description of teaching, research and other academic activities), curriculum vitae, list of publications, research statement, identification of two publications/working papers that best represent your current research, and contact information for two professional references that we may contact if shortlisted for the position. Candidates should submit their application to the President of the University of St.Gallen, Professor Dr. Bernhard Ehrenzeller online via at the latest by July 16th, 2021.

The University of St.Gallen is strongly committed to promoting equal opportunities and diversity. We specifically encourage women and applicants with backgrounds underrepresented among our current senior faculty to apply.

Application Procedure

Application deadline: July 16th, 2021

For Additional Questions

Job ID

ID: J8827