Scheduling
This abstracting journal distributes working and accepted papers concerned with the importance of allocation of different servers and agents to handle multiple operational and customer service demands. The journal welcomes research with a focus on the prioritization of servers to handle continuously arising demands to reduce the customer wait times. Topics of interest include, but are not limited to, workforce scheduling, queuing theory, determining optimal number of servers, and labor staffing for controlling the service levels.
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Scheduling Abstracts Advisory Board
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